Dr. Thomas Vitsounis delivers an invited lecture on  Key Performance Indicators and Balanced Scorecard in Ports during the Masport Seminar that was held in Valencia, November 10th-11th 2011. Thomas presented the output of mainstream research on Balanced port performance measurement with the emphasis being on port users' perceived value.

Moreover, Thomas had the opportunity to present the recent output of the "Port Performance Indicators: Selection and Measurement" project to a vibrant and of top quality audience.

The MASPORT Project is in itself a proposal of Strategic Research whose mission is achieving a significant leap in knowledge and application of methodologies automation and simulation, facilitating the resolution of the bottlenecks –sea side and shore side- and improving the capacity of container port terminals (TPCs), their performance and service level.
The strategy unfolds in achieving five objectives:

1. identifying the bottlenecks of the PCT as a nodal system within the frame of the port logistics chain,
2. analysing the feasibility of introducing technological innovations (automation) and management innovations.
3. measuring performance, capacity and service levels offered by the PCT,
4. customizing the Balanced Scorecard tool for the PCT and,
5. developing an appropriate simulation model.

The project involves a set of tools, integrated and dynamic (Measurement system, Balanced Scorecard and simulation model), allowing its use, both in solving the bottlenecks associated with the holding daily the PCT’s, as in the testing of technological innovations (automation) in the medium term.

Find more for the Masport Project here.